Blue Heron Policies;
BLUE HERON GEM'S ZERO RISK, 100% SATISFACTION GUARANTEE!!
The hard part about buying on the Internet is that the pictures, no matter how well done, can NEVER equal the experience of "in hand, full eye" view. Because of this, buying mistakes can occur which can result in dissatisfaction. I feel that the return shipping should be paid by Blue Heron Gem to remove any pressure on the part of the buyer. Therefore, Blue Heron Gem will gladly refund 100% of the purchase price as well as the return shipping of the cab (standard shipping only, not overnight :-)) in the form of PayPal or customer preference. AND WE MEAN IT! No Questions Asked! The LAST thing we want is ANYBODY who is not happy in every way with their purchase. AND WE MEAN THAT TOO!! We will do whatever it takes to ensure 100% satisfaction.
SHIPPING
US Residents - Cabochons:
We ship USPS First Class or Priority Mail inside the US, First Class International to other countries. If you wish us to ship via another service such as UPS, please contact us. Orders will ship within 3 business days of payment unless there are extenuating circumstances such as federal holidays, etc.
Our shipping charge for cabochons inside the US is $2.75 per shipment, regardless of the number of cabs. This is for First Class Mail.
Priority Mail is also available at a cost of $4.70 per shipment inside the US for as many cabs as you purchase within a 7 day period.
If you wish to purchase cabs over a 7 day period, please email us so we can start a "box" for you. Insurance is not required but recommended. Blue Heron Gems is not responsible for the loss of uninsured shipments. Insurance rates are below: | $1 to $50 |
$1.70 | | $50.01 to $100 |
$2.15 | | $100.01 to $5000 |
$2.60 plus $.95 for each $100 or fraction thereof over $100 | International customers - Cabochons:
Your shipping charge will be $4.75 except for Canada which is $3.00. All international packages are shipped via First Class International unless you request a different method of shipping. If you desire a different method of shipping, please email us so we can determine the correct shipping cost.
Specimen Shipping:
Shipping for specimen items will be based on shipping weight. We will email you with a specific cost. PAYMENTS
We accept PayPal, personal checks & money orders. Credit Card payments are also available via PayPal. Orders paid by personal check are held until the check clears (7-10 days). Go Back
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